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FAQ's

Get all the answers to your questions and do not hesitate to call or email us for any further queries you may have.

General Information

Renting out or hiring a boat is highly affordable and 100% worth the money you will spend. Not only are you provided with all amenities required, but you also get to enjoy River Cam in a way very few people do, including locals.

That really depends on the number of members in your team choosing to join you, as well as the type of experience you would like. 

A narrowboat provides more of a holiday “feel” allowing to also have your comfort and space, whereas a cruiser style offers the opportunity to manoeuvre easier and park anywhere along the river. The choice is ultimately yours. 

Due to Covid we are trying to offer 3 night minimum and there is also additional cleaning charge at the moment.

Nonetheless, and as Covid restrictions are relaxing, we will make sure to update our website and booking system for your convenience. 

We tailor our induction programme to your previous experience. If you have none, we will start with the basics! By the end of your first afternoon, you will know how to start, stop and steer the narrowboat. You’ll know how to navigate the canals and operate the locks. We only handover the boat when we are confident of your ability to handle her; but she is quite straightforward – honest! 

Absolutely. We offer a high level of insulation, along with central heating – the canal boat is very snug in the winter time! Of course, in mid-winter there is a small chance that the canal itself may freeze over and our lower pricing reflects this risk. If this is so bad that you are unable to leave the boarding point, then you are still very welcome to use the boat as a retreat, knowing that you really will be enjoying the ultimate secluded getaway!  

How to Book

Simply head over to the dedicated BOOKING PAGE on our website, which can also be found on our main menu or simply drop us an email if you have any questions you would like answered prior to booking. 

You are able to indeed, but do nonetheless need to be careful in ensuring no damage is caused to the boat and that you are not “trespassing” a pre-existing boats patch. Feel free to ask us upon booking and we can provide further information.

We are always on the end of the phone, and our advice would be to call us so that we can arrange for support if needed. We give you all the contact numbers you will ever need during the boat handover, and leave you a specially-written manual if you want to refresh your memory about any of the boat operations.

You may be reassured by the fact that it is impossible to drive the boat any faster than 4 miles an hour. Therefore any “crashes” are generally low-impact ones. We will teach you how to operate the boat safely but occasionally genuine accidents do happen. As long as you have followed our instructions and our Terms and Conditions.

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Terms and Conditions

Activities, Options & Extras

If this is your first time, a lot of your initial energy will be poured into perfecting the art and science of handling your boat. Learning this new skill is surprisingly demanding and incredibly rewarding.

Once you’ve begun to loosen your grip on the tiller and started to look around you, you’ll probably find that you’re happy to soak up the rural atmosphere and enjoy the sights and sounds of the waterways. We are also lucky enough to be cruising in a part of the country with lots of visitor attractions and some glorious riverside pubs and restaurants. We offer some suggested itineraries for those new to this part of the world.

Storage on any narrowboat is minimal but that doesn’t mean you can’t bring a few luxuries. We suggest that you check the boat’s full inventory before deciding what to bring but our suggestions would include:

  • All Food & drink, unless you plan to eat at some of our wonderful riverside pubs and restaurants.
  • All clothing including hats, gloves and waterproofs.
  • Toiletries.
  • At least one pair of nonslip trainers.
  • Suncream in the summer and moisturiser in the winter!
  • We provide all bedding, towels and there is a hairdryer on board.
  • We provide all washing up and cleaning products.
  • You are very welcome to bring any electronic devices as we offer free Wi-Fi and lots of USB charging points.
  • There is storage for two small suitcases under the bed, of less than 28cm deep.

A stay on a narrowboat is not the most physically demanding holiday in the world, but there are some activities which do require a level of physical ability. Steering the boat can require some strength if you are operating against a current, and you do need to be able to step off the boat with some agility. Perhaps the most physically demanding activity of all is pulling the boat by the ropes and or fending off an wall.

We would recommend our narrowboat holiday for people who have at least one additional crew member who is reasonably physically fit. We regret that our holidays are unfortunately unsuitable for wheelchair users due to lack of space aboard.

You are welcome to bring one or two well-behaved pets on holiday with you. We do ask for a supplement of £50 per holiday and request that you bring suitable bedding, blankets and towels to ensure the human versions aren’t ruined. 

Please do kindly let us know in advance if you plan to bring your pet so that we can ensure extra cleaning time is built in to the handover afterwards. If you tick the relevant box on the online booking form, the £50 supplement will be automatically added to the cost.

Still have a question?

If you have a query, other than the ones noted above, feel free to simply give us a call or email us today!